Privacy Policy

This Privacy Policy sets out the data processing and privacy practices of Divvy Solar Power & Solutions Pvt. Ltd. ("Divvy Solar", "we", "us", or "our") across our website (divvysolar.in), web calculators, solar quotation generators, and customer advisory platforms.

By requesting a solar proposal, submitting inquiry forms, or booking a rooftop engineering survey, you consent to the legitimate collection and use of your information as outlined in this policy.

To engineer precise solar photovoltaic (PV) systems, we collect relevant technical and contact parameters:

Your information is used strictly to deliver comprehensive Solar EPC solutions:

• System Sizing & Financial Payback: Engineering optimum kWp plant capacity, module count, and financial ROI projections.
• On-Site Rooftop Audits: Coordinating certified solar engineers for physical structural inspection, 3D shadow analysis, and cable pathway routing.
• DISCOM Net-Metering & Grid Tie Approvals: Submitting statutory interconnection paperwork to local state power utilities (such as DHBVN, UHBVN, PSPCL, BSES, etc.).
• Central Solar Subsidy Assistance: Guiding eligible residential customers through the National PM Surya Ghar Muft Bijli Yojana portal.
• Plant Commissioning & Remote Monitoring: Providing warranty coverage, scheduled AMC visits, and inverter cloud monitoring support.

We run digital advertising campaigns across Google Search, YouTube, and Meta Platforms (Facebook & Instagram) to raise awareness about solar energy adoption:

• Conversion Tracking: We utilize standard conversion tags (Google Ads Tag & Meta Pixel) to measure ad performance and prevent irrelevant repeat advertisements.
• Strict Confidentiality: Data submitted via Google Lead Forms or Facebook Lead Ads is encrypted and routed exclusively into our private internal CRM.
• No Third-Party Sharing: We do not share customer data with brokers, affiliate networks, or marketing agencies for unrelated offers.

We enforce robust technical and operational security controls to protect client information against unauthorized access, loss, or misuse. All communications via our web portal are secured with TLS 1.3 encryption. Customer documents are archived in secure, access-controlled databases and retained only for the duration required by statutory warranty and tax regulations.

You have the right to request access to the data we hold regarding your solar project, request corrections to your contact info or address, or ask for the deletion of your consultation record if you decide not to proceed. You may reach out to us at any time using the contact channels below.